Route Mux MCP traffic through Formal to control and log what AI agents do in Mux:
Under OAuth app, keep Formal’s App.The rule matches known agents only.
See Identity headers.Cloud agents such as Claude, ChatGPT and Cursor Cloud Agents don’t run the Endpoint.
Point them at this server’s Connector address, See MCP resources for the
- Block risky tools, such as
execute. - Mask sensitive data in tool results, such as emails and phone numbers in
search_docsresponses. - Keep credentials at the Connector, so users and agents never see Mux tokens.
- Log every tool call with the user, the MCP client and its parameters.
0. Prepare your Connector
The Connector needs an MCP listener and a hostname with wildcard DNS and TLS. Set them up once by following Deploy the Connector. Every MCP server reuses them.1. Add Mux MCP server to your Resources
- UI
- Terraform
- Pulumi
- API
- Open the Admin Catalog and click Add MCP.
- Select the Mux template.
- Enter a DNS-label Name, such as
mux. - Choose the Space containing your Connector, such as
default. - Configure upstream authentication as described below, then save.
No Connector is in this server's Space.2. Setup Authentication
- Linked Accounts (Recommended)
- Pass Through
Each user links their own Mux account once in the Employee Catalog, and the Connector sends that user’s token to Mux.

Formal’s App (default)
Formal has a registered OAuth app with Mux, so you register nothing. Users see Formal on Mux’s consent screen.3. Route Endpoint traffic
Auth is managed at the Connector level when you use Linked Accounts or Shared Credentials, so the Endpoint needs to forward the MCP traffic to it. Laptops and VMs with the Formal Endpoint keep usinghttps://mcp.mux.com, and a network rule sends that traffic to the Connector.- UI
- Terraform
- Pulumi
- API
- Go to Network Rules and create a rule named
mux-mcp. - Paste this expression, set the rule to Active, then save:
https://mux.<connector-hostname>/mcp.
Find it in the Admin Catalog: open Mux, then copy Connector address on the Configuration tab.4. Create policies
Tools
The Admin Catalog lists these tools for Mux:Policies examples
- Block a tool
This policy blocks the tools that change data, so agents can only read Mux.
input.mcp fields and Rewrite Action for body rewrites.5. Check the logs
Open Logs and search forresource.name:mux.
Each Mux tool call is one request log with the user, the MCP client and the tool.
Open a log to see its tool parameters and the policies it triggered.
A blocked write shows the block policy and its message.See Logs for search syntax and filters.Troubleshooting
The agent says Formal has no current sign-in
The agent says Formal has no current sign-in
The agent relays:
Formal has no current mux sign-in for you. Link or re-link your mux account in Formal…Cause: The user never linked Mux, or the token expired and couldn’t be refreshed.Fix: Open the server in the Employee Catalog and link Mux again.The agent says Mux rejected your credentials
The agent says Mux rejected your credentials
The agent relays:
mux rejected your credentials. Link or re-link your mux account in Formal…Cause: Mux no longer accepts the linked token, for example after the user revoked access in Mux.Fix: Link Mux again from the Employee Catalog.With Shared Credentials, the message asks the user to contact an administrator. Replace the token in the server’s Shared Credentials.Laptop traffic doesn't appear in Logs
Laptop traffic doesn't appear in Logs
Cause: The Endpoint isn’t running, or the network rule doesn’t match the client.Fix: Check the Endpoint is connected. The rule above only matches known agents. Other clients, such as a browser, reach Mux directly unless the rule also matches them. See Network rules.
MCP clients can't connect directly yet
MCP clients can't connect directly yet
Cause: The Configuration tab lists the reason, most often
No Connector is in this server's Space.Fix: Edit the server and choose the Space containing its Connector.Next Steps
MCP Gateway
Configure Connector routing and downstream access
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